When it comes to your vehicle, it is important to find a mechanic that you know you can trust to handle your car with care and attention. As Croydon’s hometown choice for auto repair, Your Buddy Steve’s wants to help you choose the auto repair shop that is right for you. These are the questions you should ask when you are choosing a mechanic.
Are Their Technicians Certified?
Auto repair is a complex skill that requires extensive knowledge and education. Auto repair certifications like ASE don’t just require you to pass a test. In order to remain in compliance with the certification, mechanics must retest every few years to show they are still masters of their craft.
Are They Upfront About Prices?
The last thing that you should have to worry about when your car is in the shop is if you are going to be hit by a surprise bill. You want to choose a mechanic that is transparent and upfront about pricing. Some shops even display their standard pricing in plain view. Make sure your mechanic tells you how much it will cost before you sign off on the work.
What’s Their Reputation?
This is a big one. Ask neighbors, friends, and coworkers what they know about the auto shop. Check out their Google reviews and Facebook feeds. In this age of social media and technology, it is easy to get a read on how satisfied a business’s customers are. Don’t just look at the reviews themselves but also how negative reviews were handled.
Do They Offer a Warranty?
When a mechanic knows their work is of the highest quality they back it up with a warranty. Even the greatest technicians can make mistakes and even top-quality parts fail. A warranty keeps you from being stuck with the bill when things don’t go as planned. Your Buddy Steve’s is proud to offer an industry-leading warranty to our repair customers.
Do They Offer Any Perks?
Getting your car fixed is an inconvenient process. You have to take time out from work or your daily life to take the car to the shop. Does your mechanic offer any perks to make the process easier? Things like loaner cars and shuttle services can be a life-saver and allow you to continue with your life as usual while your car is being repaired.
If you are looking for a mechanic in the Croydon area, Your Buddy Steve’s is the hometown shop Croydon residents trust most. Call us today to schedule your next service or repair appointment.